Game history
Game history is the record of your individual rounds on a casino game: the stake, the result and the balance after each spin or hand, usually tagged with a time and a round ID. It differs from your transaction history, which tracks money moving in and out. You will find it in two places, the casino account menu and the history icon inside the game screen, and the two do not always show the same reference.
What a game history entry contains
Each line normally carries the game name, the time, the bet, the win or loss and the closing balance. Most also show a round ID, a string of letters or numbers the game server attaches to that single round.
Labels vary by provider. Evolution lists it as a game number, while Pragmatic Play shows a play session ID under its settings menu.
Nothing here is calculated by you.
Where you meet it on a phone
On a phone you usually reach it in one of two ways: the account menu in the lobby, or a small history or menu icon inside the game itself. The in-game log tends to hold the round ID, whereas the lobby list may show a casino transaction reference instead, so a screenshot of the wrong screen can point support at the wrong record.
If a game freezes mid-round, check the history before betting again, because the server may have settled the round even when the screen stopped.
Game history versus transaction history
These two screens are confused more than any other pair in the account menu, so here is what each one answers.
Game history | Transaction history |
|---|---|
| Shows each round played | Shows deposits and withdrawals |
| Carries the round ID | Carries payment references |
| Proves a disputed spin result | Proves a withdrawal was processed |
| Often opened inside the game | Opened from the cashier |
| Shows bonus rounds where the provider logs them | Shows bonus credits and adjustments |
| Balance after each round | Balance after each payment |
How long records are kept in Ireland
Regulations made under the Gambling Regulation Act 2024 require remote licensees to keep electronic records of each account, including winnings and losses and the time spent playing.
That is a duty to keep records, and it does not set how much of the history an operator displays on screen. Practice on how far back the visible log runs varies between operators, and some offer a CSV or PDF export while others offer none, so a screenshot taken at the time remains the simplest evidence.
