Get in touch with Analyst Casino

Say a casino has held your €300 withdrawal for nine days. We can’t release it. We don’t run that casino, we don’t hold your money, and we have no say over its cashier. What we can do is check whether our review of that casino still holds up, and change it if it doesn’t.

So pick the address below that matches why you’re writing. Each one goes to the person who deals with that kind of email.

If gambling is the problem rather than a particular casino, ring the National Gambling Helpline on 1800 936 725. It’s free, and someone answers at any hour.

Something we got wrong

A wrong licence, a payout time that no longer matches, a bonus term that has changed: send us the page and, if you can, a screenshot or a link. This address isn’t for complaints about a casino’s decision. Raise those with the casino first, and then with the regulator that issued its licence.

Operators and affiliate managers

Commercial agreements, tracking, links and updated offer terms go here. A partnership doesn’t buy a higher rating or a look at a review before it’s published, so don’t ask for either at this address. If you think a review contains a factual error, write to the editorial address instead.

Cookies and your data

Questions about cookies, analytics or a request under the GDPR go here. We don’t hold casino accounts, so we can’t close one, see your balance or verify your ID. Those requests go to the operator.

Anything else

Press enquiries, ideas for a guide, or a question about how we score casinos. This address isn’t for questions about your own account at a casino. We can’t see your account and we can’t speak to the operator for you.

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