Loyalty points
Loyalty points are reward units an online casino credits to your account as you place real-money wagers, which you can later swap for bonus funds, free spins, cash or other perks. They are often called comp points. Points are counted on the amount you stake, not on what you lose, so a €10 spin earns the same whether it wins or not. Each operator sets its own earn rate and conversion rate, and there is no common standard across the market.
How loyalty points are calculated
The value of a points scheme comes from two published numbers working together: how many points a wager earns, and how many points buy one euro of reward. Combine them and you get a return on stakes, which is the only figure worth comparing between sites.
A common pattern is one point per €10 staked, with 100 points exchanged for €1, which works out at a 0.1% return. Published schemes generally sit somewhere between about 0.05% and 0.5% of total stakes, though plenty fall outside that band.
Game weighting changes the sum.
Slots usually earn at the full rate, while blackjack, roulette and live casino tables often earn a fraction of it because their house edge is lower. Some operators exclude high-RTP games entirely, and a VIP tier can add a multiplier on top. So two players staking the same €1,000 can finish with very different balances, and the terms page, rather than the headline on the promotions banner, is where the real rate is written down.
Where you meet them and common mix-ups
On a phone, the points balance usually sits in the account menu or a rewards tab, a screen or two away from the cashier. You will typically redeem it there once you pass a minimum threshold set by the operator.
Loyalty points are most often confused with tier points, sometimes called tier credits. Tier points decide your VIP level and are not spent, whereas loyalty points are the currency you actually redeem; one wager can earn both, counted separately and often reset on different schedules.
Neither is the same as cashback, which returns a share of net losses rather than a reward on stakes. Before redeeming, what I check first is whether the reward lands as withdrawable cash or as bonus money carrying its own wagering requirement, and whether unused points expire after a period of inactivity.
